FAQ

Frequently asked questions

What is bacteriostatic water?
Sterile water with 0.9% benzyl alcohol added as a preservative. The preservative inhibits the growth of bacteria, allowing multi-draw use over an extended period.
How do I verify the batch I received?
Match the lot number printed on the vial to the entry in our COA Library. The corresponding PDF lists the test results for that batch.
Why plastic vials instead of glass?
Plastic vials reduce breakage during transit and lower the risk of glass-related particulates, which keeps the solution cleaner and more consistent in transport.
How should the vials be stored?
Store at controlled room temperature, away from direct sunlight. Once opened, multi-draw vials are typically used within 28 days per common research protocols.
Do you ship internationally?
We currently ship within the United States. International research customers can email us to discuss case-by-case fulfilment options.
Is this intended for human use?
No. ClearBAC products are for in-vitro research use only. They are not intended for human or veterinary use, diagnostic procedures, or therapeutic administration.

Still have questions? Contact our team.